Live system · oursHome services and tradesClinics and dentalAI receptionist
Team phone and SMS stack
Problem
Several people needed to call and text from shared business numbers, with US texting rules handled and every conversation on record.
What was built
An in-app softphone, a from-number picker, and message threads with stop and help handling, a suppression list, consent checks and an audit log. AI answering is not part of this deployment.
Workflow
- Agent picks a company number and places or answers the call
- An inbound text opens a thread
- Stop and help requests are handled automatically
- Calls and messages are written to the audit log
Stack
- Python (FastAPI)
- Telnyx voice
- Telnyx messaging
- Signed webhooks
What you can see
| Response | A person replies within one business day. |
|---|---|
| Channels | Agent picks a company number and places or answers the call, An inbound text opens a thread, Stop and help requests are handled automatically |
| Integrations | Python (FastAPI), Telnyx voice, Telnyx messaging, Signed webhooks |
Demo · replies stay in this browser. A live model is used only when the server has a key. No call is placed.
Related
- The CRM our own team runs Live system · ours
- Initial Docs, our signing tool Live system · ours
- This website, wired into the CRM Live system · ours
Questions
What does this system do?
Voice and SMS on shared numbers, with consent recorded and stop requests handled.
What should I do next?
Hear the labelled demo. A website starts with a free preview. Other work is quoted in writing.
Can I try it here?
Yes. The demo on this page runs in your browser.